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Chemical Policy

we take chemical consultations very seriously, and we take great pride in providing you the best quality of work on your hair. Please note the following information- as it is important for you to know if you are a client receiving chemical services.

Previous color history and the use of medications must be divulged upon consultation. If you are currently under the care of your MD, it is your responsibility to research if color services are compatible with your medication or medical treatments.

Below is a list of items to address in our consultation prior to your appointment, as these items may cause negative chemical reactions to the hair when mixed with salon chemical services.

  • previously over-processed hair

  • taking prescription medications

  • thermal damage by over use of hot tools

  • use of metallic dyes, salts, or minerals

  • use of henna or vegetable dyes

  • permed or relaxed hair

It is our priority to conduct a thorough consultation for all services, however, it is your responsibility to be up front and honest about your hair history.

*any damage caused to the hair as a result of undivulged information during the consultation is not the responsibility of the stylist.

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Cancelation Policy

Your appointments are very important to us, and they are reserved especially for you. we understand that sometimes schedule adjustments are necessary, therefore we kindly request at least 24 hours notice for cancellations.

24 Hour Cancellation Policy

Please understand that when you forget or cancel your appointment without giving enough notice, we miss the opportunity to fill that appointment time, and clients on our waiting list miss the opportunity to receive services. Appointments are confirmed by text 1-2 days in advance because we know how easy it is to forget an appointment you booked months ago. 

Cancellations and No-Shows are recorded in the booking system database. The first cancellation or no-show will be recorded and you will be given a verbal reminder of this policy. After the second cancellation or no-show there will be $25 per service cancelled added to your next service.